on the products, no fluff on the floor or in the changing rooms, and no unpleasant odours. It is necessary to mark some control points and a frequency to carry out this process. Stock. It should be checked that there is sufficient stock and variety so that a choice can be made from a reasonable number of options. This amount may vary depending on the product, but it must be taken into account, at a minimum, that the highest and lowest prices usually serve as references to focus the sale, but they are not usually the best-selling options. Security. It is important to check the good condition of the products and the furniture of the store to ensure that their deterioration does not pose a danger to the safety of the customer or their companions. In this chapter, special attention should be paid to children. Information.

Price indicators, product sheets, catalogues, promotional brochures... you have to check that they are updated, available and without errors, to avoid awkward situations with the customer, such as having to notify them that a product is not available or that Canadian Hospitals Email List an offer is already available. is not available.. Quality. Products, packaging, exhibitors or posters that are damaged, expired or have lost their quality must be removed. A possible way out of these products is to sell them as balances. Practical application In the case of the perfume store, if these control mechanisms had been applied, the following would have been detected: Cleaning. Exposed product and shelving needed to be cleaned. Stock. Stocks were correct.

Security. One of the glass shelves had a sharp edge, caused by a blow, and the edge needed to be replaced or covered to eliminate the risk. Information. In this case, the perfume tester was the information, and it was quite clear that it had expired. With a simple sticker on the bottom of the bottle indicating the replacement date, this bad experience would have been avoided by detecting the expired perfume and replacing the tester. Quality. Some of the packaging that was not in good condition must have been moved to the sale section. Selling is not easy, so you have to make sure that the store itself is not an obstacle to bringing a possible sale to fruition.